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I chose FTD, due to their long-standing reputation over the years for great flower arrangements, but obviously, times have changed recently. Last Wednesday, I placed an order with FTD for a floral arrangement for my wife. I requested a delivery of 12/9 (Friday). When...
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1.6
I didn't like
  • Lack of delivery and customer service
#971775
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Ordered a birthday bouquet for my grand daughter's 11th birthday. Added the advertized BOX of chocolates for $19.99 and a birthday card for $4.99. 2/3 of the "flowers" were buds! The advertized $19.99 BOX of chocolates were 2 (two) 3 ounce plastic bags of russell...
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1.2
I didn't like
  • Not sending items advertised and paid for
#968264
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Ftd Companies - Don't believe the photos on the site.  Nothing Premium about this.
Ftd Companies - Don't believe the photos on the site.  Nothing Premium about this.
For the $105.99 which I was charged, there was a "bouquet" delivered to my mother on her 70th birthday which looked like it was grabbed from the $12 bucket at the local grocery store. Just as pitiful and unimpressive as could be. And the bouquet I ordered was the top...
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2.3
I didn't like
  • Pitiful quality of the bouquet compared to market cost
#958728
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For a colleague's birthday we ordered her a bouquet of balloons and then later decided to order a bouquet flowers. Two separate orders to both be delivered the next day on her birthday. Day of, I received a confirmation of delivery when we had yet to receive anything,...
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#815842
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Ftd Companies - Funeral Flowers Review from Pittsburgh, Pennsylvania
Ftd Companies - Funeral Flowers Review from Pittsburgh, Pennsylvania
This is a very sad time for my family due to my mothet's death. My cousins sent a peace lily via FTD. The first lily was damaged. The lilies are browned and broken. I called FTD and reported the problem and was told that a replacement would be delivered today. Again...
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1.2
#786912
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I ordered Christmas flowers to be delivered to my daughter in NC on December 21st to be delivered on December 24th, on the 24th I received an email stating they wouldn't be delivered until the 29th - Christmas flowers delivered 5 days late - no excuse was provided. I...
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1.0
I didn't like
  • Lack of delivery and customer service
#761205
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Bouquet Review

Ftd Companies
#980380
I ordered a bouquet That was supposed to include roses and like 3 other flowers. I received a picture of the bouquet and all it had was carnations. When I called they told me that is their policy that they can substitute any flour with any other flower. So I paid $70 for a box of carnations. What a rip off.
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